Reversal of electronic invoice symbolic shipment

If Invoice Status is greater than Printed and is required to be canceled, a reversal request is required in Tax Engine.

To reverse an electronic invoice symbolic shipment:

  1. Select the electronic invoice with the Invoice Status greater than Printed in the Invoicing (btsli2100m000) session and click Actions > Electronic Fiscal Document > Generate NFe Cancellation/Withdrawal Request. The Generate NFe Cancellation/Withdrawal Request (btnfe1206m000) session is displayed.
  2. Verify that the fiscal reference is displayed in the Fiscal Reference field and select the reason for withdrawal/cancellation in the Reason Code field and click Process. The Authorized Electronic Fiscal Document report is generated.
    Note: The return is performed automatically and the request is not required for the return.
  3. Verify that the NFe Status is updated to Reverse request and NFe Sending Status is updated to Canceled.
    Note: When the NFe Status and the NFe Sending Status fields are updated after cancellation, the reversal must be performed in the Tax Engine.
  4. Select the invoice document in the Invoicing (btsli2100m000) session and click Actions > Reverse. The Reverse Invoicing (btsli2200m000) session is displayed.
  5. Verify that the fiscal reference is displayed in the Fiscal Reference field and click Reverse. The Invoice Status is updated to Reversed.
  6. Verify that the balance of triangular purchase is updated in the Symbolic Shipment Quantity field of the Receipt Order Quantities (btfdc0150m500) session.