Reversal of electronic invoice

If the Invoice Status is greater than Printed and is required to be canceled, the request must be created for reversal in Tax Engine.

To reverse an electronic invoice:

  1. Access the Invoicing 360 (btsli2100m000) session, select the invoice with an Invoice Status of Posted, and click Actions > Electronic Fiscal Document > Generate NFe Cancellation/Withdrawal Request. The Generate NFe Cancellation/Withdrawal Request (btnfe1206m000) session is displayed.
  2. Verify that the fiscal reference of the invoice is displayed in the Fiscal Reference field, specify the reason code for reversal in the Reason Code field and click Process.
  3. Verify that the NFe Status is updated to Reverse request and the NFe Sending Status is updated to Not Applicable in the Invoicing (btsli2100m000) session.
  4. Verify that the invoice is selected and click Actions > Electronic Fiscal Document > Process NFe Return to request the return authorization for cancellation. The Process Electronic Invoice Return (btnfe8220m000) session is displayed.
  5. Review the data and click Process. The Authorized Electronic Fiscal Document report is generated with an NFe ID and the return for cancellation is authorized. The NFe Sending Status is updated to Canceled.
  6. Verify that the invoice is selected and click Actions > Reverse to finalize the reversal process of the fiscal note at Tax Engine. The Reverse Invoicing (btsli2200m000) session is displayed.
  7. Review the data and click Reverse. The process is completed and the Invoice Status is updated to Reversed.
  8. Repeat the steps 1 - 7 for the simple invoicing fiscal note. This is a single process and generates two invoices.
  9. Verify that the balance is updated in the Invoicing Order Lines Invoiced/Shipped Balance Control (btfdc0560m000) session that manages the third-party control.