Handling validation errors for import compliance checks

If the Validation Error status results from a global trade compliance check for an ASN line or a receipt line, the import compliance errors must be corrected and the compliance checks must be performed again. If validated successfully after the corrections, you can continue processing the ASN or the receipt.

Alternatively, you can override the validation errors. Correcting or overriding the errors is required, otherwise the inbound processes involving the ASNs or the receipts to store the goods in inventory cannot be completed.

You correct or override the compliance errors using the Global Trade Compliance functionality in Common.

The status Validating is displayed if the compliance checks are performed but approval is required.

Zero receipt, return to supplier

Sometimes, a receipt has a validation error and you want to return the goods to the supplier immediately without correcting the compliance error or receiving the goods in inventory first. In such cases, the return must be organized outside LN. To dispose of the order lines involved in LN, do either of the following:

  • Unlink the receipt line using the Undo Link Order Lines to Receipt on the appropriate menu in the Warehouse Receipt (whinh3512m000) session and delete the inbound order line.
  • Specify a zero item quantity and confirm the receipt line. If backorders are applicable, these must be canceled.

Approval

If the compliance checks for a receipt line or an ASN line are successful, but require approval, the validation status is set to Validating. After the compliance checks are approved in the Document Compliance Check Results (tcgtc1510m000) session, the validation status of the receipt line or ASN line is set to Validated.

Override validation errors

Failed compliance checks for an ASN line or a receipt line can be overruled by an authorized user in the Override Compliance Check Results Workbench (tcgtc1610m100) session. Consequently, the Validation Error status of the ASN line or receipt line changes to Validated.

For ASN lines, the override is reverted if the compliance check is performed again and results in a validation error. For receipts, the overrides are final.