Service

Mobile Service

These enhancements have been made in LN Mobile Service:

• Travel hours can be recorded by using Start/Stop options instead of specifying a travel end time.
• Phone numbers of all contact persons are displayed.
• Text from Mobile Service, such as the order number, can be copied and used in, for example, a word document.
• In the settings for the visit report, the PDF conformance level can be specified. These levels are supported:
  • PDF/A-1b
  • PDF/A-2b
  • PDF/A-2u
  • PDF/A-3b
  • PDF/A-3u

Multiple calls for one part maintenance line

Multiple service calls can now be linked to one maintenance sales order - part maintenance line. The reference to a call is stored at the work order activity level.