Close a work order

Work-order closure is the signing-off and closing of work orders, and copying the finished work orders to history.

The process to close a work order includes the following activities, each of which are described in detail in the following section:

  • Sign-off the work order activities.
  • Close the work orders.
  • Copy closed or cancelled work orders to history.
  • Delete closed work orders.
  1. Sign-off the work order activities

    Sign-off can be critical for the repair of products, where safety is an important concern, such as with ships or aircraft. The sign-off step can ensure a satisfactory completion of the related activities.

    To sign-off work order activities, start the Work Order Activities (tswcs2110m000) session, select an activity and, on the Specific menu, click Sign-Off. LN changes the work order activity status to Signed-Off. You can only sign off work order activities that have the Released or the Completed status.

  2. Close work orders

    You can close work orders that have the Signed-Off or Completed status. If work order activities are not created for the work order, the work orders with the Completed status can be set to Closed. If work order activities are created for the work order, each activity must be signed off before you can close the work order.

    Use the Close Work Orders (tswcs2265m000) session to change the work order status to Closed.

  3. Copy closed or cancelled work orders to history

    The closed or cancelled work orders can be copied to history, which you can use for analytical purposes later. Copying work orders to history does not delete the work orders from the active sessions.

    Run the Copy Work Orders to History (tswcs2280m000) session to copy work orders with Closed or Canceled status to history.

  4. Delete closed work orders

    After you close work orders, and if required copy the work orders to history, you can then delete the work orders. Because the work orders can exist in a structure with multiple follow-up work orders, you must delete the entire work order structure. You can delete such structures, or individual work orders within the selection range.

    In the Delete Work Orders (tswcs2202m000) session, you can delete work orders with Closed or Canceled status.