Setting up work order control master data

Before you can define or process work orders, you must set up the Work Order Control master data. In addition to company level parameters, you must define details such as work locations and master routing.

The process to create master data for work order control includes the following activities:

  • Set up work order control parameters.
  • Define work locations.
  • Define reference activities for depot repair.
  • Define master routing.
  1. Set up work order control parameters

    Before you begin to define or use work orders, you must review and set up the related parameters in the Work Order Parameters (tswcs0100m000) session. These parameters affect the way in which LN processes work orders .

  2. Define work locations

    In the Locations (tswcs0125m000) session, you can define work locations.

    Work locations are generic locations or locations specific to your service department. You can use locations to store incoming parts and repaired parts until they are shipped back to the customer. You can receive an item either in the warehouse or in the service department location. When you use a warehouse, a receipt warehouse order is created. If you use a location, no warehouse order is created. You can use the item receipt to identify that the item was received in the specific location.

  3. Define reference activities for depot repair

    In the Reference Activity session, you can define reference activities for work orders. The Work Control System module uses reference activity to plan and carry out maintenance on items.

  4. Define master routing

    In the Master Routings (tsacm1101m100) session, you can define master routings.

    You can define generic master routings and master routings that are specific for a service department or an item. You can link master routing options to a master routing to determine the type of service to be carried out while implementing work orders. You can also link master routing operations to a master routing to define a set of reference activities for the master routing.

    Use the Operations (tsacm2100m100) session to define operations for the selected master routing. Use the Routing Options (tsacm1101m200) session to define routing options. Next, you can select the defined operations for the routing options in the Routing Matrix (tsacm2800m000) session.