Infor LN Service

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Service
General
Cost components in Service
Number groups in Service
Service hours accounting
Service tax rules, tax code, and tax country
To process service hours accounting
To use calendars in service
To use currencies
Financial Ownership in Service
Intercompany Trade Orders
Master Data Management
Default item data
Default warehouse for material deliveries
Service areas
Skills
Generate visit report (in Mobile Service)
Activity Management
Shop maintenance/Depot repair
Master routings and routing options
Creating subassemblies
Configuration Management
Physical breakdown tree structure for serialized items
Field Service
Using the Planned Activity Workbench
RMA & Depot Repair - Work Order Control
Overview of complete work order
Glossary
problem priority
customer priority
serialized-item priority
serialized-item priority factor
business partner priority factor
problem-priority factor
tax indicator
contract duration
expiry date
installment template
measurement type
reference activity by item
skill factor
service item
service kit type parts
zone class
skills by service employee
labor type
user defaults (service)
acknowledgment sheet
default item data
planned activities
service activity price list
downtime ratio
service BOM
question
answer
material requirements by planned activity
dependent variable
requirement lines
use trend
follow-up activity
dependent norm value
appointment sheet
tool maintenance
repair report
service order sheet
inspection report
external service-order documents
service order data
service order header
service-order activity line
SRP
independent variable
credit review period
effectivity period
expiry warning period
quote history
contract history
surcharge/discount
cost terms
actual problem
actual solution
related answer
reported problem
required activity
total amount
total costs
term type
budgeted costs
budgeted sales
spent costs
spent sales
item
expiry date
blocking reason
call-out charge
search argument
cost-covering method
coverage-term number
allocated costs
allocated sales
allocated discount
quote status
budgeted discount
spent discount
ceiling amount
tolerance period
child object
reference A
start date
end date
contract sequence number
skill status
service order document
service-order labor costs
covered time
spent time
allocated hours
traveling specification type
allocated quantity
allocated visits
call-out charge
unit cost
covered hours
covered quantity
covered visits
included
spent distance
spent quantity
spent visits
allocated distance
Mean Time To Repair
total distance
covered calls
spent calls
allocated calls
covered call units
spent call units
allocated call units
installation group availability
serialized-item availability
work in process
contract template header
contract quote header
service contract header
contract-quote documents
service-contract documents
item breakdown
counter type
average usage factor
counter interval
configuration
configuration type
installation group
installation
installation activity
configuration activity trigger
physical breakdown
as-built structure
project-breakdown structure
measurement unit
serialized-item range group
assembly
change order
constraint
consumable item
counter reading
maintenance contract
maintenance document
maintenance event
maintenance order
maintenance program
material management
modification
coverage
modification directive
multilevel breakdown
offline maintenance
critical resource
cycle item
detailed maintenance planning
offline/online indicator
follow-up order
forecast requirement factor
functional breakdown
on-condition maintenance
operational schedule
overhaul
BP identification
problem
reference activity constraint
reference activity structure
repair
repairable item
salvation analysis
functional element
scheduled maintenance
functional failure
global maintenance planning
scheduling
in-line maintenance
scrap
job quote
job sheet
life cycle
maintenance activity
serviceable item
shop maintenance
inspection
single-level breakdown
subassembly
unserviceable item
graphical browser framework
search engine
spatial resource type
Infor Mobile Service
Automation Server
header data
incidental changes
indexation
contract renewal
renewal with indexation
service contract change
contract installment
graphical planning board
location
reference activity condition
work order
serialized-item range
routing option
master routing
resource requirement
coverage type
call priority
priority factor
invoice interval
order procedure
CTI
ITU
contract discount scheme
subcontract agreement
subcontractor
blanket agreement
service office
effective date
cost type
operation
reference activity
service department
work center
slack time
pricing method
maintenance sales order lines
coverage lines
work order document
paging
maintenance sales order
deferred call
emergency
escalated call
downtime
expected problem
expected solution
escalated call
reaction time
solution start time
solution finish time
reported time
execution start time
execution finish time
initiating work order
top work order
maintainable quantity
maintained quantity
order escalation time
BSS
cost currency
deferred emergency service order
tax country
assignment
reference B
activity group
bad fix
blank service order sheets
call
call group
change method
checklist
checks by checklist
condition-based maintenance
configuration structure
installation
configuration version
configuration
contract coverage
contract quote
contract template
contract type
corrective maintenance
cost lines
counter value
coverage phases
coverage terms
delivery type
depot repair
diagnostic tree
distance zones
external maintenance
external problem
field change order object lines
field change order (FCO)
gross margin
help desk
installations
internal maintenance
internal problem
labor requirements by planned activity
labor requirements by reference activity
labor rate
maintenance planning
maintenance
Mean Time Between Failure
measuring quantities
inspection templates
measurement
serialized item group
serialized item relations
serialized item
efficiency rate
other requirements by planned activity
other requirements by reference activity
other
preferred service employee
Preventive Maintenance (PM)
pricing method
problem category
product life cycle
reaction time
reference activity group
reference activity
requirements
response time
return material authorization
revenue
serial number
service-order history
service-order material costs
service-order other costs
service-order quote
service activity
service area
service car
service department
service contract
service employee
service engineer
service-item data
service item group
service kit
service-kit types
service order
service organization
service price
service type
skill
solution time
solution
subcontract
success percentage
support engineer
task
terms
usage class
use-based maintenance
warranty duration
warranty limit
warranty terms
warranty
Probability Analysis
Service Resolution History
Statistics
Failure Analysis
Repair Warranty
ATP
ATP check
reference item
preventive maintenance scenario
counter measurement type
measurement unit
position
maintenance trigger
maintenance trigger set
maintenance notification
follow up
counter value
counter on meter
counter reading group
counter readings
trend
territory
preferred engineer
workload
required capacity
rule book for maintenance scenarios
territory
measurement type
condition based measurement type
measurement
inspection
counter start date
expected maintenance moment
activity set
attribute
attribute value
group
resource
alternative
visit report template
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