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Field Service Procedures
Field Service Procedures
This chapter describes the field service procedures.
Side TOC
Side TOC
Field Service Procedures
Generate maintenance planning
To recalculate amounts of planned maintenance
To specify resource requirements
Labor rate procedure
Generating Field Change Order (FCO) and Field Change Order lines
To unblock calls, service orders, and sales orders
To use reference activities
Preliminary conditions to generate FCO lines for serialized items
Preliminary conditions to generate FCO lines for items
To transfer planned activities to service orders
To generate service orders for FCOs
Creating service order quotes
Processing service order quotes to service orders
Moving service-order quotes to history
To Generate service orders
Defining Service Orders manually
To estimate service order costs
Planning and releasing service orders
Completing service order activities
To control planned start/finish time of service order (activity)
To close service orders
To cancel service orders
To print service order documents
To define appointments for service orders
To block service orders
Templates for external service order documents
Service-order quotation process
To use overtime