Rentable service order activities

To create a rentable service order activity, you must set this data in the Service Order Activity (tssoc2110m100) session:

  • The Rental check box must be selected.
  • A serialized item must be linked for which:
    • The Item Type field is set to Equipment in the Items (tcibd0501m000) session.
    • The Rentable check box is selected in the Serialized Items (tscfg2100m000) session.

For a rentable service order activity, Infor LN defaults the Rental Service Type from the Service Order Parameters (tssoc0100m000) session.

Infor LN copies the reference activity and the linked resource lines to a service order activity if:

  • The Rental check box is selected for the service order activity line.
  • The same rentable serialized item is linked to the service order activity and the reference activity, for which the Activity Use field is set to Rental.
Note: 
  • For an external service order, if the Rental check box is cleared but a rental equipment is linked to the service order activity line, Infor LN selects the Rental check box.
  • For an internal service order that is used for maintenance or repair, you can create a service order activity line to which a rental equipment is linked, but the Rental check box is cleared.
  • If the rentable service order activity status is set to Free, you can print an acknowledgement even if a serialized item is not linked. However, a serialized item must be linked to update the activity status to Planned.

You can link Cost or Service items to the Rental cost/resource type line. Prices and discounts data retrieval is similar to that of cost specification type Other.