To make changes to a single contract

To make changes to a single contract, take the following steps:

1. In the Service Contract session, on the appropriate menu, click Contract changes.
2. In the Contract Changes (tsctm3120m000) session, click New to start the details session.
3. In the Type field, select the type of change:
   • Renewal
   • Incidental Changes
   • Indexation
   • renewal with indexation
4. Enter a description.
5. Make the appropriate changes. If required, use the commands on the appropriate menu to change the configurations and/or coverage terms, or to view contract totals.
6. Click Save .
7. In the Contract Changes (tsctm3120m000) session, check the amounts. If, at this point, you modify the change-effective time (default: current date), you must recalculate the prices and verify the changed amounts.
8. To confirm the changes, in the Contract Changes (tsctm3120m000) details session, on the appropriate menu, click Activate Contract Change. The active contract is then modified to reflect the changes.
   Note: 

   • For every change applied to a contract, LN generates new installments, which you can review in the Contract Installments (tsctm4100m000) session.
   • You can only make changes to a service contract if, on the Change Conditions tab in the Service Contracts (tsctm3100m000) session, the change type-specific check box for that contract was selected before the contract is selected.
   • You cannot make incidental changes to a range of contracts.
   • You can set the Type field to Renewal with Indexation in the Contract Changes(tsctm3120m000) session, only if the following check boxes are selected in the Service Contracts (tsctm3100m000) session:
     • Contract Renewal
     • Price Indexation