About this Guide

This guide provides information about the various processes in Contract Management and the procedure to create contract quotes, contract templates, contracts, contract installments, contract coverage and contract revenue recognition.

Objectives

This document is designed to meet the objectives described below. It is assumed that you already have a general understanding of LN Service.

Understand the following concepts :

Contract templates
Contract quotes
Contract control
Contract changes
Contract installments
Indexation
Contract coverage and contract costs

To perform the following tasks:

To create contract quotes
To create service contracts
To create contract installments
To close contracts

Document summary

This guide explains the various processes in the Contract Management and the procedure to create contract quotes, contract templates, contracts, contract installments, contract coverage and contract revenue recognition.

How to read this document

This document is assembled from online Help topics. As a result, references to other sections in the manual are presented as shown in the following example:

For details, refer to the LN Service Online Help.

Please refer to the Table of Contents to locate the referred section.

Underlined terms indicate a link to a glossary definition. If you view this document online and you click on underlined text, you jump to the glossary definition at the end of this document.