Customer and supplier claim document approval

When a workflow is not active for claims, you can select these check boxes in the Claim Management Parameters (tscmm0100m000) session, to indicate if claims approval must be header based or if claim lines can be approved individually:

• Customer Claim Document Approval
• Supplier Claim Document Approval

If you select a check box, the corresponding claims must be approved at the header level. A message is displayed to confirm if this check box setting must be updated for all the corresponding claims that are yet to be approved. If you select yes, the check box is selected for all claims with the status, Free, Modified or Pending Approval. Claim lines cannot be approved individually.