Processing the after sales service lines to Service

Create a deliverable in the Contract (tpctm1600m000) session.

Select the After Sales Service option from the References menu in the Contract (tpctm1600m000) session, for the deliverable linked to the contract line. An after sales service line is generated for the deliverable in the After Sales Service (tstdm5600m000) session with the status To be Delivered.

In the Contract Deliverables (tppdm7100m100) session:

Click Activate
Click Release. LN:
Review the Unprocessed After Sales Service check box setting. LN selects this check box which indicates that after sales service line exists with the status Delivered, for the contract deliverable.
Review the status of the contract deliverable. LN sets the status to Delivered.

Select the After Sales option from the References menu in the Contract Deliverables (tppdm7100m100) session. The After Sales Service Lines (tstdm5101m000) session opens.

Click Process in the After Sales Service Lines (tstdm5101m000) session. The Process After Sales Service Lines (tstdm2250m000) session opens.

Click Process in the Process After Sales Service Lines (tstdm2250m000) session. An after-sales service line is generated for the deliverable in the After Sales Service (tstdm5600m000) session with the status Processed.

The processing of the after sales service lines can be automated by selecting the Process After Sales Service Automatically check box on the Shipping tab, in the Contract Deliverables (tppdm7100m100) session. LN processes the After Sales Service line linked to the Contract Deliverable when the shipment of the deliverable is confirmed.

Review the after sales service data that is generated for the contract deliverable on the Result tab in the After Sales Service Lines (tstdm5101m000) session.