Reason codes for credit notes

In some countries companies must provide a reason for credit notes.

A return reason code could already be specified on return purchase orders. Now, the Return Reason Code (initially hidden) field has been added to the header of the Purchase Invoice Entry (tfacp2600m000) session and is enabled when a credit note is specified. If a purchase order number is specified in the header of the credit note and this order has a return reason code, the return reason of this purchase order is used. The return reason can be modified as long as the selected reason code is effective on the invoice date.

If the credit note is linked to multiple orders, a return reason must be manually specified on the credit note header. The return reason codes of these orders can be verified on the Matched Lines tab.

After the purchase credit note has been finalized, the Return Reason Code field can be maintained in these sessions:

  • Purchase Invoice Inquiry (tfacp2600m100) ( field is initially hidden)
  • Invoice-from Business Partner Open Entries (tfacp2520m000) (field is initially hidden on the Miscellaneous tab).