Project equipment as serial item in Service

Companies in the construction and engineering industry often have internal equipment that is used to carry out projects. The requirement is to perform planned and unplanned maintenance on this equipment.

In Service, you can now maintain (internal) equipment as used in Project. Consequently, standard options for equipment, such as calls, service orders, and work orders are now available in Service. Some Service options are available only if the equipment has been specified as serialized and serialized item data is present.

These constraints are applicable:

• Equipment maintenance is supported only for internal equipment that is specified as a cost object in Project.
• Equipment can be maintained, but cannot be used to do maintenance.
• Several Service options are specific for serialized items, such as inspections.
• Only internal projects can be linked and the maintenance cost charged to the project.
• Equipment cannot be handled in warehousing. Consequently, always use a location.