CRM activities for service calls

Activities can be linked to a specific business object through the business object type. In addition to Opportunity, Reminder, Contract, Project, and Bid, the Service Call business object type has been added. Consequently, activities can now be specified for and linked to service calls.

Clicking the Activities link in the Customer Call 360 (tsclm1509m100) session starts the new Call - Activities (tsclm1600m200) session in which the activities for the service call are displayed.