Sales order change requests

The change request logic that already exists for purchase orders, has also been introduced for sales orders. Consequently, these parameters have been added to the Sales Order Parameters (tdsls0100s400) session:

• Change Requests for Sales Orders: Used to implement the functionality for sales orders.
• Series: Used to create change request sales orders.
• Process Change Requests Automatically: Used to automatically process the approved change requests.

After approval of the sales order or printing of the sales order acknowledgement (if printing is a step for the order type), a change request must be specified to change existing sales order lines or add new lines. For change requests that are set to internal, only the sales representative or route can be modified. To update the originating sales order and its revision number, a change request must be approved and processed. Only one change request can be active at a time. A change request can also be canceled.

The Print Sales Order Change Request Comparison (tdsls4408m000) session is available to print the differences between change requests, or between a change request and the updated order. A selection can be made on only open change requests, only internal change requests, or to include canceled change requests. The report shows the changed values from one version of the sales order to another based on the change requests.