Direct delivery sales orders
To generate and process directly delivery sales orders:
Direct delivery sales orders and related orders
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Return orders
If you want to return items that are received for the direct delivery sales order, you must manually enter a direct delivery sales return order in the Sales Order (tdsls4100m900) session.
A direct delivery purchase return order can be generated based on the Return Order Type for Direct Deliveries field in the Purchase Order Parameters (tdpur0100m400) session. Next, the normal procedure for the purchase order type applies.
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Freight orders
If you want to use Freight to manage and plan your direct deliveries, you can generate freight orders for direct deliveries. For more information, refer to Generating freight orders for direct delivery sales orders.
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Backorders
After deliveries are communicated to Sales and less is received than ordered, a confirmed backorder is generated in Procurement irrespective of the setting of the Confirm Back Orders automatically check box in the Purchase Order Parameters (tdpur0100m400) session.
It depends on the setting of the Confirm Back Orders automatically check box in the Sales Order Parameters (tdsls0100s400) session if you must first manually confirm the backorder in Sales.
Note
- You can change the backorder quantity in Sales until receipts are executed.
- You can also generate a freight order for a direct delivery backorder.
- You cannot cancel a direct delivery backorder in Procurement.
- You can only delete a direct delivery backorder in Procurement. However, the deletion is not communicated to Sales.