Bench Stock

This section explains the Bench Stock functionality. From LN 10.5 onwards, this functionality can be disabled or enabled by (de)selecting the Show Bench Stock option in LN session Service User Templates (tsmdm1160m000/tsmdm1660m000).

Bench Stock items are items for which the Delivery Type field in the Service Control group box is set to From Service Inventory in the Items - Service (tsmdm2100m000) session.

Note: Usually inventory management is not required for such items. See the Inventory Management for Bench Stock check box for service employee's Service Car field.

The header displays a list of authorized warehouses for the service engineer. By default, the warehouse linked to a service engineer's car, is displayed. The last selected warehouse will be displayed next time you open this screen.

To order bench stock items using Mobile service:

  1. Specify the required quantity in the Quantity field of the items which require additional stock.
  2. Click Order Now. By default, the synchronization process is started so orders are immediately transferred to Infor LN. To prevent the synchronization, you must clear the Send and receive data when ordering bench stock check box on the Send/Receive tab in the Settings view.
  3. Infor LN creates a manual warehouse transfer order to transfer the ordered items from the central warehouse to the car. The On Order quantity field displays the quantity that is already ordered.

Within the Bench Stock tab, it is possible to search through the bench stock or to filter on bench stock that is on order.

On Windows, click the Search icon to activate the search and the filter. On Android/iOS tap the Search icon to activate the search or tap the drop-down icon to select the filter.