Material Groups

You can find the following material groups in Mobile Service:

• Used Materials. These are the materials used to perform the activity. Used materials could have been delivered already to the customer location. In this case the used quantity is already filled, and those materials are considered as being used. The source is On Location.

  It is also possible to use materials from the car of the service engineer. The car is usually defined as a warehouse in LN and linked to the car. The source is From Car.

  Used material might be bought in a local store. In this case the source is Local Purchase.

• Returned Materials are materials to be returned from the location of the customer. The source is By Car if this is done by the engineer itself. Otherwise, the source is From Location.
• Scrapped Materials are materials that will be scrapped by the service engineer or the customer. The source is To Scrap.
• Ordered Materials are materials which are ordered and not delivered yet. The source is On Order.
• Rented Materials are the additional equipment items (also called sub-equipment or extra buckets) to be rented out in combination with the main item defined on the activity. These rented materials cannot be added, changed, or deleted. This group is only visible for rental agreement activities.