Support settings

Mobile Service logs information to be used in case of issues.

  • Log Level: It is possible to choose log level Errors (recommended/default), Information or Debug.
  • Use the option Share Log File to share the log file with other persons via mail or via other channels (only Android/iOS).
  • Use the option Clear Log File to empty the log (only Android/iOS).
  • Use the option Upload Database to upload the local database to the LN backend.
  • Use the option Upload Log File to upload the log file to the LN backend.
Note: To be able to upload the local database or the log file, the administrator must give permission to the LN Mobile Service user. This can be done in session 'External File Upload Settings (tcstl3500m000)'.