Customer graphs

Graphs display different types of information about a customer.

In the Graphs group box of the Customer 360 (tdsmi1500m000) session, you can select these graphs:

  • Delivery Performance
  • Turnover
  • Invoice Overdue

To display information for the selected graph, select a sold-to business partner from the business partner list in the Customer 360 (tdsmi1500m000) session.

Note: Administrators can personalize graphs in the Personalize Graphs on Sessions (ttadv9130m100) session.

Delivery Performance

This graph displays the percentage of sales order lines that are delivered on time in comparison with all sales order lines delivered to the business partner, for the last 12 months.

  • Sales order lines are delivered on time if the planned delivery date equals the actual delivery date.
  • Sales order lines that are partially delivered, are considered as delivered lines in this graph.

The monthly data is retrieved from the actual sales order line data (tdsls401).

Turnover

This graph displays the turnover for the selected sold-to business partner.

The information that is displayed, is based on this data:

  • The last 5 years.
  • The turnover in the Invoice-to Business Partner Balances (tccom4513s000) session.

Invoice Overdue

This graph displays the open (receivable) balance versus the overdue invoice amount for the sold-to business partner.

  • The open balance is the sum of the Balance Receivable amounts in the Invoice-to Business Partner Balances (tccom4513s000) session.
  • The overdue invoice amount is retrieved from the Sales Invoices (tfacr2522m000) session.