About this Guide
This document describes the process to set up and use Customer Relationship Management (CRM) for supporting the marketing and sales of a product.
Assumed knowledge
Although you need no detailed knowledge of the LN software to read this guide, general knowledge of the LN functionality will help you understand this guide.
Document summary
Use this guide as the primary reference for CRM. Use the current editions of these related references to research information that is not covered in this guide:
- User Guide for Sales Quotations
- User Guide for Sales Orders
How to read this document
This document is assembled from online Help topics. Text in italics followed by a page number represents a hyperlink to another section in this document.
Underlined terms indicate a link to a glossary definition. If you view this document online, clicking the underlined term takes you to the glossary definition at the end of the document.