Data Authorization Requirements Service Contracts

The table explains the various roles that can be defined for the activities related to Service.


Authorized Roles	Tasks	Associated Attributes	Permissions
Service Administrator / Internal Sales Representative	Creates and maintains service contracts Monitors service contracts Renews service contracts	Service Contract Internal Sales Representative Service Department Enterprise Unit Line of Business Installation Groups Serialized Items Other Attributes: Item Project PCS Project Business Partner Sales Price List	The employee can only see, create or modify assigned service contracts. In the header of the contract: The employee can only view and use assigned business partners. The employee can only view and use assigned projects. The employee can only view and use assigned sales price lists. In the lines of the contract: The employee can only view and use assigned business partners. The employee can only view and use assigned installation groups. The employee can only view and use assigned (PCS) projects. The employee can only view and use assigned items. The employee can only view and use assigned serialized items.
	Releases contract installments to invoicing	Service Contract Internal Sales Representative Service Department Enterprise Unit Line of Business	The employee can only release installments for assigned service contracts.
	Performs revenue recognition	Service Contract Internal Sales Representative Service Department Enterprise Unit Line of Business	The employee can only perform revenue recognition for assigned service contracts.
Account Manager / Service Manager	Monitors service contracts	Service Contract Internal Sales Representative Service Department Enterprise Unit Line of Business	The employee can only see, assigned service contracts.