| 
                                    Service
				Administrator
                                  | 
                                  
                                    - Creates and maintains service contract quotes
 - Monitors service contract quotes
 - Transfers service contract quotes to service contract
 - Cancels service contract quotes
  
                                  | 
                                  
                                    - Service Contract Quotes 
- Internal Sales Representative
 - Service Department
 - Enterprise Unit
 - Line of Business
  
                                        - Installation Groups
 - Serialized Items
   
                                    Other Attributes:  
                                    - Item
 - Project
 - PCS Project
 - Business Partner
 - Sales Price List
  
                                  | 
                                  
                                    - The employee can only see, create or modify assigned
					 service contracts quotes.
 - In the header of the contract quote: 
- The employee can only zoom to and use assigned
						  business partners.
 - The employee can only zoom to and use assigned
						  sales price lists.
  
                                        - In the lines of the contract quote: 
- The employee can only zoom to and use assigned
						  business partners.
 - The employee can only zoom to and use assigned
						  installation groups.
 - The employee can only zoom to and use assigned
						  (PCS) projects.
 - The employee can only zoom to and use assigned
						  items.
 - The employee can only zoom to and use assigned
						  serialized items.
  
                                         
                                  | 
                              
                                  
                                    - Creates and maintains service order quotes
 - Monitors service order quotes
 - Transfers service order quotes to service orders
 - Cancels service order quotes
  
                                  | 
                                  
                                    - Service Contract Quotes 
- Internal Sales Representative
 - Service Department
 - Enterprise Unit
 - Line of Business
  
                                        - Installation Groups
 - Serialized Items
   
                                    Other Attributes:  
                                    - Item
 - Project
 - PCS Project
 - Business Partner
 - Sales Price List
  
                                  | 
                                  
                                    - The employee can only see, create or modify assigned
					 service order quotes.
 - In the header of the order quote: 
- The employee can only zoom to and use assigned
						  business partners.
 - The employee can only zoom to and use assigned
						  sales price lists.
  
                                        - In the lines of the order quote: 
- The employee can only zoom to and use assigned
						  installation groups.
 - The employee can only zoom to and use assigned
						  (PCS) projects.
 - The employee can only zoom to and use assigned
						  items.
 - The employee can only zoom to and use assigned
						  serialized items.
  
                                         
                                  | 
                              
                                  
                                    - Creates and maintains maintenance sales quotes
 - Monitors maintenance sales quotes
 - Transfers maintenance sales quotes to maintenance
					 sales orders
 - Cancels maintenance sales quotes
  
                                  | 
                                  
                                    - Maintenance Sales Quotes 
- Internal Sales Representative
 - Service Department
 - Enterprise Unit
 - Line of Business
  
                                        - Installation Groups
 - Serialized Items
   
                                    Other Attributes:  
                                    - Item
 - Project
 - PCS Project
 - Business Partner
 - Sales Price List
  
                                  | 
                                  
                                    - The employee can only see, create or modify assigned
					 maintenance sales quotes.
 - In the header of the maintenance sales quote: 
- The employee can only zoom to and use assigned
						  business partners.
 - The employee can only zoom to and use assigned
						  sales price lists.
 - The employee can only zoom to and use assigned
						  projects.
  
                                        - In the lines of the maintenance sales quote: 
- The employee can only zoom to and use assigned
						  installation groups.
 - The employee can only zoom to and use assigned
						  (PCS) projects.
 - The employee can only zoom to and use assigned
						  items.
 - The employee can only zoom to and use assigned
						  serialized items.
  
                                         
                                  | 
                              
                                 | 
                                    Account Manager / Service
				Manager
                                  | 
                                  
                                    - Monitors service contract quotes
  
                                  | 
                                  
                                    - Service Contract Quotes 
- Internal Sales Representative
 - Service Department
 - Enterprise Unit
 - Line of Business
  
                                         
                                  | 
                                  
                                    - The employee can only see assigned service contracts
					 quotes.
  
                                  | 
                              
                                  
                                    - Monitors service order quotes
  
                                  | 
                                  
                                    - Service Contract Quotes 
- Internal Sales Representative
 - Service Department
 - Enterprise Unit
 - Line of Business
  
                                         
                                  | 
                                  
                                    - The employee can only see assigned service order
					 quotes.
  
                                  | 
                              
                                  
                                    - Monitors maintenance sales quotes
  
                                  | 
                                  
                                    - Service Contract Quotes 
- Internal Sales Representative
 - Service Department
 - Enterprise Unit
 - Line of Business
  
                                         
                                  | 
                                  
                                    - The employee can only see assigned maintenance sales
					 quotes.
  
                                  |