Data Authorization Requirements for Service Master Data

The table explains the various roles that can be defined for the activities related to Service.

Authorized Roles Tasks Associated Attributes Permissions
Service Administrator
  • Maintains Item-Service Data
 Other Attributes:
  • Items
    • Service Department
    • Service Item Group
    • Serialized Item Group
  • Business Partner
  • The employee can only modify, use and view assigned items,

The current attribute list of Item should be extended with:

  • Service Department
  • Service Item Group
  • Serialized Item Group
  • The employee can only view and use assigned business partners in item master.
  • Maintains serialized items and physical breakdown structure
  • Serialized Item
    • Item
    • (PCS) Project
    • Serialized Item Group
    • Service Department
    • Enterprise Unit
    • Installation Group
  • Other Objects:
    • Item
    • Project
    • PCS Project
    • Business Partner
  • The employee can only view, create and modify assigned serialized items.
  • The employee can only view and use assigned (PCS) projects.
  • The employee can only view and use assigned items.
  • The employee can only view and use assigned business partners.
  • Maintains installation groups
  • Maintains installations for an installation group
  • Installation Group
    • Service Department
    • Enterprise Unit
    • Responsible Engineer
    • Service Area
  • Serialized Item

Other Attributes:

  • Item
  • Project
  • PCS Project
  • Business Partner
  • The employee can only view, create and modify assigned installation groups.
  • The employee can only view and use assigned business partners for ‘Owner’, ‘In Use By’, ‘Dealer’ and ‘Buy-From’.
  • When creating installations for an installation group:
    • The employee can only view and use assigned (PCS) Projects.
    • The employee can only view and use assigned items.
    • The employee can only view and use assigned serialized items.