Cancel or delete original ITR order

You can cancel or delete original ITR orders that have these statuses:

  • Open
  • Ready for Process
  • Closed

To delete a closed original ITR order, the intercompany trade order related to the backorder or return order must have one of these statuses:

  • In Process
  • Closed
  • Cancelled

Closed intercompany trade orders are deleted in the Remove Closed Orders session.

Status Open or Ready for Process

If you cancel or delete an intercompany trade order with a status of Open or Ready for Process, LN checks whether the intercompany trade order is the original ITR order of another intercompany trade order.

If yes, these steps are completed:

  • The original ITR order is canceled or deleted.

  • Depending on the status of the intercompany trade order of the related backorder or return order, these fields are updated:

    • If the status is Open or Ready for Process, the Order Type field is set to Not Applicable and the Retrieve Original Order Settings check box is cleared.

    • For any other status, these fields are not changed. This is because this order is processed already using the settings of the original ITR order, so there is no harm deleting the original ITR order.

Status Closed

If you delete a closed intercompany trade order, LN checks if the intercompany trade order is related to another intercompany trade order as an original ITR order.

If yes, and the status of this related intercompany trade order is Open or Ready for Process, it is not allowed to remove the original ITR order. This is because the settings of the original ITR order are still needed to process the related intercompany trade order.

Closed intercompany trade orders are deleted in the Remove Intercompany Trade Orders (tcitr3200m300) session.

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