Close Customer Claims (tscmm1250m000)
Session objective
Use this session to close customer claims, to copy the claims to history, and to remove the closed claims from the actual tables.
To copy the selected customer claims to the history tables, select the Copy Closed Claims to History check box.
To remove the customer claims from their actual tables, select the Delete Customer Claims check box.
Note: The customer-claim data is moved to history only if the Use Claim History check box is selected in the Claim Management Parameters (tscmm0100m000) session.
Invoked tables
This table shows the actual data that is deleted and the history data that is added:
| Actual data | History data |
|---|---|
| Customer Claims (tscmm100) | Customer Claim History (tscmm800) |
| Customer Claim Lines (tscmm110) | Customer Claim Line History (tscmm810) |
| Customer Claim Estimate Lines (tscmm111) | Customer Claim Estimate Line History (tscmm811) |
| Customer Claim Delivery Lines (tscmm112) | Customer Claim Delivery Line History (tscmm812) |
| Customer Claim Receipt Lines (tscmm113) | Customer Claim Receipt Line History (tscmm813) |
| Supplier Claim Requests (tscmm114) | Supplier Claim Request History (tscmm814) |
| Customer Claim Invoice Lines (tscmm115) | Customer Claim Invoice Line History (tscmm815) |