Troubleshooting

When testing the workbench web server's LN UI configuration, these messages might be displayed:

Failed to ping the server, check Web Server URL and Port number.

Solution: check the Web server URL and Port number fields.

Failed to login, check Web Server username and password.

Solution: check the Web server username and Web server password fields . Ensure that the values are consistent with the specified values.

SSL Trust not, or incorrectly defined

Solution 1: No SSL certificate has been imported in the SSL Truststore session.

Solution 2: An incorrect SSL certificate, which does not belong to the web server on which WebSphere is running, has been uploaded.