Using language-dependent distributions

For each document type part, you can define language-dependent variants. This allows you to tailor the email subject and body to the customer’s language. For example, customers in France receive their documents and emails in French, while customers in the USA receive theirs in English.

The language that is chosen for the document type parts is the same as the language in which the LN report is printed.

Use case:

  • Use the RFQ document type created earlier.
  • You send an email in French to the customers who use the French language (system language = 4). All other customers receive the default English email.

To add a language-dependent variant to your document part:

  1. Start the Document Types (ttrpi2510m000) session, and select and open the RFQ document type.
  2. On the Parts tab, select the Email Subject part type and go to its details.
  3. On the Language Specific Parts tab, create a new record with these properties:
    • Language : 4
    • Simple Content : Demande de devis #rfq#
  4. Save this record.
  5. Return to the Document Type Parts, select the Email Body part type and open its details.
  6. On the Language Specific Parts tab, create a new record for language 4, save the record, and upload a text file or an HTML file with a French email body text.
    This screenshot shows an example: