SLM MMC snap-in

This section discusses issues that can occur with the SLM MMC snap-in

When starting the SLM MMC snap-in, a message appears that states that the license data layout is incorrect.

The MMC snap-in of SLM 2.3 and later versions is not compatible with earlier version of SLM. The SLM MMC snap-in must always be of the same version as the SLM server.

When saving license file, a message appears stating an invalid file layout or a file does not exist.

A product ID is registered under more than one license type. For example, product ID 10056 is registered under both Concurrent User Licenses and Named User Licenses.

Remove one of the two entries and retry the save action.

When saving license file, a message appears stating an invalid file layout or a file does not exist.

After sending the license data to the server, the file version of the submitted file is verified against the version initially retrieved from the license server. If a version conflict is detected, a message is displayed.

Decide whether to save the changes from the snap-in, and overwrite the changes made at the server, or leave the changes at the server untouched.