SLM MMC snap-in

This section describes the issues that can occur on the SLM MMC snap-in.

When starting the SLM MMC snap-in, a message is displayed that states that the license data layout is incorrect.

The SLM MMC snap-in version 2.3 and later is not compatible with earlier versions. The MMC snap-in and the SLM server must always have the same version.

When saving license file, a message is displayed stating an invalid file layout or a file does not exist.

The cause can be that a product ID is registered under more than one license type. For example, product ID 10056 is registered under both Concurrent User Licenses and Named User Licenses.

Remove one of the two entries and retry the save action.

After clicking Next on the component selection dialog box, a question displays to remove already installed server components.

If the server components are already present due to a previous installation without checking for the Virtual Server environment, a message is displayed. If you click Yes, the installation proceeds and the old server components are removed.

Because the SLM server cannot run on a Virtual Server, you cannot install the server. See also the actual text in the Reinstall Client/Server Component Selection dialog box.

Instead, install the server components on a physical server.