Viewing the status of a printer

  1. In the configuration console, select the printer in the tree. The Printer view is displayed.
    The status of the printer is displayed in the Status field.

    If the printer is ready to receive print jobs, the status is Available. All other status values, such as PaperOut, Offline, and TonerLow, indicate a problem. If an invalid printer path was specified in the printer definition, the status is NotAvailable.

    Note: The service must be running to obtain the printer status. If the service is not running, this printer status is displayed: Unknown (Please start the Service)
  2. Click Refresh to refresh the printer status.