Dealing with skipped Printing Preferences and Printing Defaults

For printing documents to a physical printer, a printer's administrator can optionally specify the Printing Preferences and/or Printing Defaults in Windows dialogs. These settings override the default settings, such as tray, and color versus black and white printing. Normally, you set these preferences and defaults for printing documents using any software, such as a PDF viewer. However, when you print documents through LN Transfer Service to a network printer, these preferences or defaults are ignored.

For a network printer, this is normal behavior because the Printing Preferences and Printing Defaults are tied to the printer driver, whose settings are at the operating-system level. However, LN Transfer Service does not use the printer driver but uses Windows API calls to send the raw (direct) PDF to the printer. Consequently, the Printing Preferences and Printing Defaults are skipped.

For a local printer, the Printing Preferences and Printing Defaults are not skipped. See Adding a printer to a connection to use these Printing Defaults.

You can contact your printer vendor's support department to verify if you can change your printer's default factory settings for direct PDF printing. Normally, you can change this setting in the printer's administrative interface. The changed settings remain valid after the printer is removed and reinstalled in a different location, unless a hardware factory reset has been performed.

If your printer does not offer this capability, you can use the workaround described in Printing without direct PDF printing support. This workaround is based on printing through the printer driver instead of direct PDF printing, so that the Printing Preferences and Printing Defaults are not ignored.