Import and configure application drillbacks

To enable Infor OS Portal users to open applicable screens in LN directly from an Infor OS Portal object, verify that a drillback definition exists. Otherwise, you must import an XML document to create the mapping from the object type to the appropriate LN session.

  1. In OS > Portal, go to the Drillbacks page.
    See the Infor OS Portal Administration Guide.
  2. Verify if this line is present: Application = infor.ln | Content Type = standard. If not, continue with steps 3 and 4. If the LN drillbacks are present, you can skip these two steps.
  3. From KB1026816 on the Infor Customer Portal, download the latest Infor ION Alert/Workflow content for your Infor LN release and extract the contents.
  4. Click the Upload button to open a file browser and select the Views_Standard.xml file, which contains the drillback views.
Note: The LN connection point must be included in an activated ION data flow. The data from the documents or messages in the activated flow is available in Infor OS Portal for use in drillbacks to LN.