Tracing down errors

To find the source of an error, read the connector's log file.

You can simply view the current log file using the web interface of the connector: in the Log configuration section on the connector's starting page, click log file or Show log file.

To obtain more information, set the logging to a more detailed level. Usually, the Info log level provides sufficient information.

The Debug log level can provide too much information, and seriously affects the performance of the connector. Therefore, we recommend that you do not use this log level.

To change the log level, open the Log configuration page of the connector and select another value for the Application log level field.

For more information on the log level, see Log configuration.

Note: The connector log file is not the only log file you can consult to trace down the source of an error. Errors and warnings are also logged on the ERP server and, if applicable, in the ESB message bus.