After Sales Service (tstdm5600m000)

	After Sales Service (tstdm5600m000) Use this session to view the details the object for which the after sales actions must be executed. You can also view the default values for the actions defined for the After Sales Service lines. The objects are: Sales Order Sales Quote Contract Deliverable Object Type The type of object to which the After Sales Service instance is linked. Allowed values Business Object The business object to which the After Sales Service instance is linked such as a Sales Order, Quote or a Project. Contract Line The line number of the originating contract deliverable line. Sales Office The code of the sales office linked to the related sales order, sales quote or the contract deliverable. Description The description or name of the code. Internal Sales Representative The internal sales representative who sells the item. Description The description or name of the code. Sold-to Business Partner The sold-to business partner to whom the item is sold. Description The description or name of the code. Process to Service If this check box is selected, the After Sales Service lines must be updated to Service. Note This value is defaulted to all the After Sales Service lines linked to the business object in the After Sales Service Lines (tstdm5101m000) session. Create Physical Breakdown If this check box is selected, a physical breakdown structure is created for the After Sales Service lines. Note This value is defaulted to all the After Sales Service lines linked to the business object in the After Sales Service Lines (tstdm5101m000) session. Physical Breakdown Source The source based on which the new physical breakdown structure is created. Allowed values Physical Breakdown Source Note This value is defaulted to all the After Sales Service lines linked to the business object in the After Sales Service Lines (tstdm5101m000) session. Service Office The code of the service department linked to the After Sales Service action. Note This value is defaulted to all the After Sales Service lines linked to the business object in the After Sales Service Lines (tstdm5101m000) session. Create Item - Service Business Partner If this check box is selected, Infor LN creates a record in the Items - Service Business Partner (tsmdm2130m000) session, for the combination of the item, sold-to business partner, and the effective date ( Delivery Date) specified in the After Sales Service Lines (tstdm5101m000) session, when an After Sales Service line is processed. The record is created in the Items - Service Business Partner (tsmdm2130m000) session based on these values specified in the After Sales Service Lines (tstdm5101m000) session: Item Sold-to Business Partner Delivery Date Warranty Template Note This value is defaulted from the General Service Parameters (tsmdm0100m000) session. If the Sites field is set to Active or In Preparation in the Implemented Software Components (tccom0100s000) session, this value is defaulted from the Service Offices (tsmdm1100m100) session. The standard defaulting method is used to default the other values in the Items - Service Business Partner (tsmdm2130m000) session. Infor LN displays an error message, if a record already exists in the Items - Service Business Partner (tsmdm2130m000) session, for the combination of the item, sold-to business partner, and the effective date ( Delivery Date) specified in the After Sales Service Lines (tstdm5101m000) session. Link to Installation Group If this check box is selected, the after sales lines created for the business object are linked to an installation group during the processing. Installation Grouping Criteria Indicates the criteria to group the After Sales Service lines into an installation group. Allowed values Installation Grouping Criteria Matching Installation Group Series for Installation Groups The series used to create an installation group. The After Sales Service lines are linked to this installation group during the processing. Installation Group The installation group to which the item is linked. Note LN defaults this value to all the After Sales Service lines linked to the business object in the After Sales Service Lines (tstdm5101m000) session. Description The description or name of the code. Create Service Contract If this check box is selected, a new service contract is created when the After Sales Service lines are processed. Note This value is defaulted from the Contract Management Parameters (tsctm0100m000) session. This value is defaulted to all the After Sales Service lines linked to the business object in the After Sales Service Lines (tstdm5101m000) session. Series for Service Contract The series used to generate a service contract. Note This value is defaulted from the Number Group field on the Service Contract tab in the Contract Management Parameters (tsctm0100m000) session. This value is defaulted to all the After Sales Service lines linked to the business object in the After Sales Service Lines (tstdm5101m000) session. Contract Template The code of the contract template used to generate the service contract. Note This value is defaulted from the Default Contract Template field in the Contract Management Parameters (tsctm0100m000) session. You can select a contract template for which the Service Office is not specified in the Contract Templates (tsctm0150m000) session. If specified, the service office must be same as the Service Office specified in this session. This value is defaulted to all the After Sales Service lines linked to the business object in the After Sales Service Lines (tstdm5101m000) session. Description The description or name of the code. Contract Line Configuration The context based on which the contract configuration lines must be generated. Note LN defaults this value to all the After Sales Service lines linked to the business object in the After Sales Service Lines (tstdm5101m000) session. Allowed values Contract Line Configuration Contract Type The default contract type used for the service contract. Note This value is defaulted from the Contract Management Parameters (tsctm0100m000) session. You must specify this value if the Create Service Contract check box is selected. Description The description or name of the code. Warranty Template The warranty template used for the service item data or service serialized item. Note You can use only the warranty template of the type Own or Non Specific Warranty. This value is defaulted to all the After Sales Service lines linked to the business object in the After Sales Service Lines (tstdm5101m000) session. Description The description or name of the code. Process Processes the After Sales Service lines.