Contract quotes

You can use the menu group to create and configure service-contract quotes.

You can use the Call Management module to register a request for a service-contract quote, or a service contract.

Service contract quote- contents

A service-contract quote consists of:

You can use the type of terms and their specification to change the conditions of the service-contract quote in a flexible manner. As an example, the cost amounts and the sales amounts are varied and the calculated result appears to the user.

Create a service contract

You can manually create a service-contract quote, or copy one or more service-contract templates into the service-contract quote.

After you create a service-contract quote, you can simulate the prices. For example, you can vary the pricing methods to calculate and display various final totals. You can select the best pricing method within the required gross margin, or search permission to quote outside of this range.

After the details of a service contract quote are finalized, you can print the service-contract quote documents and send the documents to the business partner. The details are fixed and you cannot make any further changes to the service-contract quote terms

The business partner reviews the service-contract quote, and decides whether to accept, cancel, or modify the service-contract quote.

You can make the modifications as required by the business partner.

You can process the accepted service-contract quote to activate the service contract.

You can post the processed and cancelled service-contract quotes to history and then delete the quotes.

Note

The amount of information that is posted to history is controlled by settings in the Contract Management Parameters (tsctm0100m000) session.

You must specify an installment template for a service-contract quote.