The number used to identify the maintenance sales order.
If you create a sales order in the details session, LN generates a number based on the series selected.
Maintenance Sales Orders (tsmsc1100m000)Use this session to create and modify maintenance sales orders. Use the following options to view the related orders within the service package and the related orders originating from the packages such as Purchase, Manufacturing and Warehouse:
Graphical Browser Framework allows you to view Multi level relations of the orders. You can view the details using the following options:
Note
You can use the Estimated Coverage Lines option to view the estimated coverage lines created for the selected maintenance sales order. Note
Pro Forma Invoicing To create pro forma invoice for the maintenance sales order, you can use the Process Maintenance Sales Pro Forma Invoices option from the Action menu. The Process Maintenance Sales Pro Forma Invoices (tsmsc2291m000) session is displayed wherein you can select the coverage lines based on the cost type, and process the pro forma invoice for the maintenance sales order and the selected type of coverage lines linked to the maintenance sales order. To view the Pro Forma Invoicing Workbench (cisli3640m000), you can use the Pro Forma Invoices from the Reference menu.
Maintenance Sales Order The number used to identify the maintenance sales order. If you create a sales order in the details session, LN generates a number based on the series selected. Description The description of the maintenance sales order. Order Status Order Date The date and time that the sales order was entered in LN. Business Partner Note
Address The BP's address code. Note
Contact Person The BP's contact's code. Note
Customer Order Number The order number used by the customer. First Invoice Reference Any further reference information about the business partner that you wish to include with the sales order. Note You can only maintain this field if the sold-to BP field is filled in, and the order status is Free or In Process. Second Invoice Reference Any further reference information about the business partner that you wish to include with the sales order. Note You can only maintain this field if the sold-to BP field is filled in, and the order status is Free or In Process. Item Installation Group The installation group. The value in the Sold-to Business Partner of the maintenance order is defaulted with the value of the Sold-to business partner specified for the installation group in the Installation Groups (tsbsc1100m000) session, based on the Default Business Partner for Order field in the Installation Groups (tsbsc1100m000) session. Note
Description The description or name of the code. Item The service item. Note
Serial Number The item code of the serialized item. The value in the Sold-to Business Partner of the maintenance order is defaulted with the value of the Sold-to business partner specified for the installation group in the Installation Groups (tsbsc1100m000) session. Note
Service Office The service office description. Service Office A department that consists of one or more persons and/or machines with identical capabilities, that can be considered as one unit for the purposes of service and maintenance planning. Project The project to which the cost is pegged. Note The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. Description The description or name of the code. Element The element that is linked to the project. Note The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. Description The description or name of the code. Activity The activity that is linked to the project. Note The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. Description The description or name of the code. Internal Sales Representative A trained technician who carries out the service activities within his/her own organization or on the customer's location. Default value The employee associated with the login of the user who enters the order. Sales Representative The full name of the service engineer. Search Key An alternative form of a description used for convenience during searching. A search key is usually an abbreviation, an acronym, or a mnemonic alternative to a full description. Service Type The service order type that maintenance sales order has originated from. This value is defaulted from the MSC parameters. Note The value in this field is defaulted from the Service Type for Repair Warranty field if the serialized item is covered by repair warranty. Else, the value is defaulted from the Default Service Type field specified in the Maintenance Sales Control Parameters (tsmsc0100m000) session. Service Type The description of the service order type. Start Time The scheduled start date and time of the order. Finish Time The scheduled finish date and time of the order. Blocked If this check box is selected, the maintenance sales order is blocked. Note
Blocking Indicator is filled automatically by the system on finding an active blocking condition.· This functionality is based on the options set in the MSC parameters. Blocked Order cannot be processed further until the blocking is released. Order Text If this check box is selected, a text is present. Use Coverage Calculation for Estimates Indicates that you can maintain the cost and sales amounts for the estimated coverage lines that LN creates for the part maintenance lines linked to the selected maintenance sales order. The estimated coverage lines are created in the Maintenance Sales Order - Estimated Coverage Lines (tstdm4100m000) session. Note This value is defaulted from the Maintenance Sales Control Parameters (tsmsc0100m000) session and you cannot modify this value. Appointment If this check box is selected, the start time and the finish time for the sales order are defined in an appointment. Note If the order execution times are fixed by an appointment, the work orders created for the maintenance sales order will get more priority in the Work Control System module. The checkbox is cleared when the ATP check is performed and there is a changed in the planned start time. Line of Business The line of business of the sold-to business partner. Default value The line of business specified for the sold-to business partner in the Sold-to Business Partners (tccom4510m000) session. Note You can only maintain this field if the order status is Free or In Process, and the Business Partner field is filled in. Description The line of business description. Sales Area Note This value is defaulted from the Sold-to Business Partners (tccom4510m000) session. Sales Price List The code of the price list that is linked to the business partner, and is used to determine the item's price. Default value The price list selected for the business partner in the Sold-to Business Partners (tccom4510m000) session. Sales Price List The sales price list description. Business Partner The business partner to whom you ship the ordered goods. This usually represents a customer's distribution center or warehouse. The definition includes the default warehouse from which you send the goods, the carrier who carries out the transport, and the related sold-to business partner. Address The BP's address code. Contact Person The person with whom you discuss business transactions. For example, you address questions, quotations, and follow-up calls, direct mail, and promotional gifts to the contact. The contact's data include the name, telephone number, e-mail address, and other details. Business Partner The business partner to which you send invoices. This usually represents a customer's accounts payable department. The definition includes the default currency and exchange rate, invoicing method and frequency, information about the customer's credit limit, the terms and method of payment, and the related pay-by business partner. Address The BP's address code. Street Address details. Contact Person The person with whom you discuss business transactions. For example, you address questions, quotations, and follow-up calls, direct mail, and promotional gifts to the contact. The contact's data include the name, telephone number, e-mail address, and other details. Payment Terms Agreements about the way in which invoices are paid. The payment terms include:
The payment terms allow you to calculate:
Payment Terms The description of the payment terms. Late Payment Surcharge The percentage that is charged over the goods amount or over rendered services that the recipient of the invoice must pay if the invoice is not paid within a specified period. Payment Method Note This value is defaulted from the Invoice-to Business Partners (tccom4512m000) session. Total Invoice If this check box is selected, and you change the sales order status to Costed, LN will post all coverage lines to Invoicing in one run. Default value Selected. You can still set the coverage lines to Costed, but the posting to Invoicing is deferred until the sales order is costed. If this check box is cleared, the coverage lines can be separately approved and posted to Invoicing. This can be used if, for example, a sales order takes a long time to finish, and accelerated, partial invoicing is required. You can also post the actual cost lines to Invoicing, if you change the sales order status or the sales-order activity status to Costed. Note If the sales order status is Free or In Process, you can modify this field. Invoice Text If this check box is selected, it indicates that some text with further invoicing details is available. Quote The quote number. The maintenance sales order is linked to the given quote number. Revision The revision number of the Contract Quote to which the maintenance sales order is linked. Note
Order Currency The currency in which the sales order is transacted. Order Currency The currency description. Exchange Rate Type A way to group currency exchange rates. You can assign different currency exchange rates to different invoice-to business partners and/or to different types of transactions (purchase, sales, and so on). Exchange Rate Type The description of the exchange rate type. Rate Determiner The method to decide which date is used to determine the exchange rates. During the composing process, all amounts in foreign currencies are converted to the home currency, based on the determined exchange rate. Business Partner The business partner from whom you receive payments. This usually represents a customer's accounts payable department. The definition includes the default currency and exchange rate, the customer's bank relation, the type of reminders you send to the business partner, and the frequency of sending reminders. Address The BP's address code. Contact Person The person with whom you discuss business transactions. For example, you address questions, quotations, and follow-up calls, direct mail, and promotional gifts to the contact. The contact's data include the name, telephone number, e-mail address, and other details. House Number Address details. Address Address details. Address Address details. Address Address details. Address Address details. Conformance Reporting The code of the conformance reporting linked to the item. Description The description or name of the code. Problem Solving Method The method used to solve the problems related to the item. Allowed values
Release Click to release the maintenance sale order. The Order status is set to Released. You must first release the order and then perform further transactions. Cost Sets the maintenance sales order status to Costed. Recalculate Price/Discounts Entire Order Defaults the sales price on the part line and on the related coverage lines. This option is disabled if the change of sales price in not allowed on the part line and on the related coverage lines.
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