Blocked Sales Order (Lines) (tdsls4520m000)

Use this session to list or release blocked orders or order (component) lines.

LN can block sales order (component) lines for several reasons during order entry.

On the appropriate menu, you can click one of these options to release order (component) lines:

  • Firm Release
    The order is released and is not blocked again for the same reason.
  • Soft Release
    If the order is blocked because of a credit check and you select this option, the order is blocked again at the next phase if the criteria for that reason still apply to the sales order (line). If the order is blocked for another reason, you can only use this option to release the order.
Note
  • If the order is blocked because of a compliance check failure, you cannot release the order in the current session. You can update the required data, or use the Document Compliance Check Results (tcgtc1510m000) or Override Compliance Check Results Workbench (tcgtc1610m100) sessions to override the failure and unblock the order.
  • If an order is blocked because of a credit check, you can define various phases for blocking an order in the Credit Ratings (tcmcs0564m000) session. As a result, the difference in the firm and soft type of releasing only applies to credit checking. For the other blocking reasons, these types of releasing give the same results.
Example

LN performs a credit check for the following phases:

  • Phase 1
    The order (component) line is blocked at order (component) line entry.
  • Phase 2
    The order (component) line is blocked when releasing the sales order (component) line to Warehousing.
  • Phase 3
    The order (component) line is blocked when confirming the shipment.

If the order (component) line is blocked at order (component) line entry (phase 1), you can click Soft Release to continue the order procedure until phase 2. If the hold reason is still valid, LN blocks the order (component) line at phase 2 again. To release the sales order (component) line to Warehousing and to continue the order procedure until phase 3, click Soft Release. The resulting outbound order line is not blocked. If the hold reason is still valid, LN blocks the order (component) line when you try to confirm the shipment in the Freeze/Confirm Shipments/Loads (whinh4275m000) session (phase 3). Because this is the last phase, you cannot confirm the shipment after a Soft Release. To confirm the shipment while the hold reason is still valid, click Firm Release.

 

Order

An agreement that is used to sell items or services to a business partner according to certain terms and conditions. A sales order consists of a header and one or more order lines.

The general order data such as business partner data, payment terms, and delivery terms are stored in the header. The data about the actual items to be supplied, such as price agreements and delivery dates, is entered on the order lines.

Line

The number used to identify the position of the order line on the sales or purchase order.

Sequence Number

The number used to identify in detail the position number of a sales order (delivery) line or a purchase order line (detail).

Component Sequence

The sequence number of the sales order line component.

Hold Reason

A reason for blocking an order or order line.

An order can be held for more than one reason at any point in the order procedure. For example, a sales order can be blocked due to credit checking (the order balance exceeds the customers credit limit) and due to margin control (the gross margin of the order is exceeded).

Originating Line

The position number of the order line that caused the blocking of the sales order.

Phase (for Credit Rating)

The phase during which LN performs credit checking.

The following phases are available:

  1. Phase 1:
    During sales order entry.
  2. Phase 2
    When you release the sales order to Warehousing.
  3. Phase 3
    When you confirm the shipment in Warehousing.
Note

You can define the phases for credit checking in the Credit Ratings (tcmcs0564m000) session.

Expected Release Date

The date you expect the sales order to be unblocked.

The default expected release date is equal to the system date. You can overwrite the date manually in the Select Blocked Sales Order (Lines) (tdsls4220m000) session.

Note

The sales order (line) is always manually released in the Blocked Sales Order (Lines) (tdsls4520m000) session or the Sales Order (Line) Blocking (tdsls4120s000) session.

 

Soft Release

If the order is blocked because of to a credit check and you select this option, the order is blocked again at the next phase if the criteria for that reason are still applicable to the sales order (line). If the order is blocked for another reason, you can only use this option to release the order.

Firm Release

If you select this option, the order is released and is not blocked again for the same reason.