A criterion whose score and rating are calculated based on user judgements (subjective values) assigned to the criterion.
Subjective criteria are taken into account in vendor rating.
Note
You can define as many subjective criteria as desired.
Vendor Rating Subjective Criteria (tdpur8190m000)Use this session to maintain and to display subjective criteria. Note You cannot delete a subjective criterion that is used as a parent criterion. If you print questionnaires with the Vendor Rating Questionnaires (tdpur8454m000) session, the criteria maintained in the current session are used as questionnaire headings.
Criterion A criterion whose score and rating are calculated based on user judgements (subjective values) assigned to the criterion. Subjective criteria are taken into account in vendor rating. Note You can define as many subjective criteria as desired. Parent Criterion If you do not specify a parent criterion in this field, the level of the subjective criterion is 0. If you specify a parent criterion, LN assigns the level of 1 or higher. Example The subjective criterion Customer service does not have a parent criterion, so LN assigns the level of 0. The subjective criteria Call handling and Technical support both have Customer service as the parent criterion, so LN assigns the level of 1. Level The level of the subjective criterion in the tree structure. LN assigns the level based on the parent criterion that is linked to the subjective criterion. Weighting The weighting reflects the relative importance of the subjective criterion. It is recommended to specify weightings in terms of percentages. For example, if the criterion is considered to have a weighting of 40% in the rating, specify a value of 40 in this field. However, this weighting is relative to other criteria weightings.
The weightings of example 1 and 2 have exactly the same effect in vendor rating calculations. So, it is important to know the weightings of the other criteria, in order to correctly set the relative importance. You can convert all criteria weightings to true percentages in the Normalize Criteria Weightings (tdpur8852m000) session.
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