Departments

You must specify departments to issue orders and other document types.

For example, a service department issues service contracts, service orders, and calls.

Department types

You can define more than one department of each type for a company. For example, you can have separate sales offices that deal with sales of different products or sales to different market segments, or work for multiple sites that each manufacture a different product.

The department's enterprise unit and financial company

A department is linked to an enterprise unit. Each enterprise unit is linked to one financial company. The financial data related to a department is registered in the financial company to which the enterprise unit of the department is linked. You can link multiple departments of each department type to an enterprise unit.

You can define relationships between the departments for transactions between the departments and between departments and warehouses, for example, sales or purchase transactions. See User Guide for Intercompany Trade.

The department's site

If the Sites concept is activated in the Multisite Concepts Activation (tcemm4600m000) workbench session, a department must be linked to an enterprise unit and a site. For more information, refer to Multisite overview.

Defining departments

Departments are defined in the Enterprise Units (tcemm0130m000) session and the Departments (tcemm1124m000) session. If the Sites concept is activated, you can also define departments in the Sites (tcemm0150m000) session. From these sessions, the following sessions are accessed in which you specify the department details:

Department typeSession
Work centerWork Centers (tirou0101m000)
Work cellsWork Cells (tirpt0140m000)
Repair cellsRepair Cells (tirpt0140m100)
Production departmentProduction Departments (tirou2100m000)
Sales officeSales Offices (tdsls0512m000)
Purchase officePurchase Offices (tdpur0112m000)
Service officeService Offices (tsmdm1100m100)
Accounting officeDepartments (tcmcs0165s000)
Shipping officeShipping Office (fmfmd0680m000)