Impact of FRACAS in ServiceFailure Reporting Analysis and Corrective Action System (FRACAS) is a process that is used to identify a failure related to a service item. This process also allows you to control and resolve the reported failures. A FRACAS document contains the details of the failure such as:
You can use the FRACAS functionality only if the Failure Reporting Analysis and Corrective Action System (FRACAS) check box is selected in the Quality Management Parameters (qmptc0100m000) session. In Service, you can link or create a FRACAS document for these service objects, when a failure is identified for the main item or for a component of the item, during servicing:
Creating FRACAS Document Infor LN allows you to create Failure Reporting and Corrective Action System (FRACAS) documents for service objects, using the Create FRACAS Document option on the Action menu. The Failure Reporting Analysis and Corrective Action System Header (qmpqm2600m100) session is invoked, wherein you can create the document for the service object. Note This option is enabled only if:
To create a FRACAS document for a:
Linking FRACAS Document Infor LN allows you to link FRACAS documents to service objects, using the Link FRACAS Document option on the Action menu. The Failure Documents (qmpqm2100m000) session is invoked, wherein you can select the FRACAS document to be linked to the service object. Note
Unlinking FRACAS Document You can use the Unlink FRACAS Document option on the Action menu to unlink the FRACAS documents. The Related Orders - Non-Conformance Reports (tsmdm4500m100) session is invoked, wherein you can select the report to be unlinked. Note This option is enabled only if a FRACAS document is linked to the service object using the Link FRACAS Document option. Linking Disposition to FRACAS Document You can use the Link Disposition to FRACAS Document option for these service objects to link a disposition order (Service) directly to the FRACAS document:
If a service object is linked as a disposition order, you can use the Disposition Order (FRACAS) option to view the related FRACAS document in the Failure and Action Details (qmpqm2501m000) session. If the FRACAS document is moved to history, the Failure and Action Details History (qmpqm2551m000) session is displayed.
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