Integration of Project with Service

To handle service requirements of a completed project and of projects in progress, Infor LN Project is integrated with Infor LN Service.

Handling service requirements of completed projects involves providing service to a part or the entire project, as per the contract. This is made possible by transferring the project structure and the materials consumed in the project to Infor LN Service.You can copy the activity or the element structure and the material cost lines of the actual consumed material items, to Service so that these items become part of the physical breakdown structure. This enables identifying the items that need service and maintenance.

To handle service requirements of projects in progress, you can generate service orders for the project, in Infor LN Project. The cost incurred for the service performed, is transferred from Infor LN Service to Infor LN Project. To generate service orders, the reference activity from Infor LN Service is linked to the activity or element labor budget lines in Infor LN Project.

When the service order is set to Costed in Infor LN Service, the cost is transferred to Infor LN Project and is aggregated as labor cost. You cannot close a project with outstanding service orders or if all the service orders linked to the project are not costed.