Creating the TAT Document

To implement the Turnaround Time functionality in Service, you must select the Service (TS) check box in the Turnaround Time Parameters (tcttm0100m000) session.

A TAT Document is created when a maintenance process is initiated for a customer (external business partner) based on:

  • The Events defined in the Event Set - Events (tcmcs2151m000) session.
  • The Terms defined in the Turnaround Time in the Turnaround Time Terms (tcttm0110m000) session.