| TroubleshootingTroubleshooting during installation and
configuration If there are any issues during the installation process, remove
the installed components before re-installing the BI. The list of components that must be removed: - In the OLAP database, delete the QMANALYTICS folder in C:\Users\Public\Documents\Infor\BI\OLAP\Data\QMANALYTICS.
- In the Repository Administration, delete Repository
Registrations:
- Go to Start > All Programs > Infor 10 ION Business
Intelligence > Repository Administration.
- Expand Repository Registrations.
- Right-click QM_Repository.
- Click Delete Registration.
- In the Repository Database, delete the MS SQL database
QMANALYTICS.
Unable to view reports from Webservices? If you encounter an error with connection, execute the
following steps to fix the error: - Go to Start > All Programs > Infor 10 ION Business
Intelligence > Application Studio
- After starting the Application studio, connect to
QM_Repository, BV_QM_Project and BV_QM_ReportCatalog.
- If the same error as the above displayed, Click
Skip.
- QM Reports report is displayed in the View Report Mode. On the
Left Pane, you can view the Database Structure in Repository
Explorer.
- You can view QMANALYTICS Database Alias.
- Right click on QMANALYTICS Database Alias and select Edit. The
Edit Database Alias dialog is generated. On the Database tab, you can view
Server and Database details.
- The Server name is based on the server name defined by the
user where QMAnalytics is installed.
- For the Database you must make sure that the correct OLAP
database (QMAnalytics) is selected from dropdown (see screenshot).
- Click Test Connection.
- Click OK.
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