Service Order Activities (tssoc2511m000)

Use this session to view the service order activities listed in LN.

Note

Use the Service Order Activities (tssoc2110m000) session (started through the appropriate menu in the Service Orders (tssoc2100m000) session) to view only the activities listed for a selected service order.

Note

You can view the Required Skills option, only if the Skill checkbox is selected in General Service Parameters (tsmdm0100m000) session.

Integration with Infor LN Quality

Infor LN allows you to create non-conformance reports for service objects, using the Create Non-Conformance Report option on the Action menu. The Non-Conformance Reports (qmncm1100m000) session is invoked, wherein you can create the report for the service object.

Infor LN allows you to link non-conformance reports for service objects, using the Link Non-Conformance Report option on the Action menu. The Non-Conformance Reports (qmncm1100m000) session is invoked, wherein you can select the report to be linked to the service object.

You can use the Unlink Non-Conformance Report option on the Action menu to unlink the Non-Conformance report. The Related Orders - Non-Conformance Reports (tsmdm4500m100) session is invoked, wherein you can select the report to be unlinked.

Note
  • These non-conformance report options are visible only if the Non-Conformance Reports check box is selected in the General Service Parameters (tsmdm0100m000) session.
  • The Create Non-Conformance Report option is enabled only if the Item is specified for the service object.

 

Service Order

The (number of the) service order for which the activity is listed.

ActivityLine

The number given to the activity to identify it, and distinguish it from the other activities listed for the service order.

Reference Activity

The (code of the) reference activity listed for the service order.

Description

The name or description of the reference activity.

Search Argument

The service order activity's search key.

Related topics

Coverage Type

The (code of the) service order activity's coverage type.

Installation Group

The installation group that the service order activity is listed for.

Planned Start Time

The time planned for the activity to start.

Line Status

The service order activity's status.

Pricing Contract Change

The number that identifies the active contract change number at the time of linking. The order will use the contract terms that are activated for this contract change number.

 

Print Draft Invoice

Use this option to print the draft invoice.

This option is enabled when :

  • The service order is an external service order.
  • The status of the service order activity is Released or Completed.
  • The actual quantity and invoice sales amount are defined for at least one of the cost lines.

Note

  • This option is disabled when the service order is linked to ERP project.
  • If the Total Invoice check box is selected, then all the cost lines will be printed in the draft invoice. Only the cost lines with statuses Free and Costed are considered.
  • If the Total Invoice check box is cleared, then the cost lines can be printed individually. Only the cost lines with status Free are considered for printing the draft invoice.
Service Order Estimated Material Costs

Starts the Service Order Estimated Material Costs (tssoc2120m000) session.

Service Order Estimated Labor Costs

Starts the Service Order Estimated Labor Costs (tssoc2130m000) session.

Service Order Estimated Other Costs

Starts the Service Order Estimated Other Costs (tssoc2140m000) session.

Service Order Actual Material Costs

Starts the Service Order Actual Material Costs (tssoc2121m000) session.

Service Order Actual Labor Costs

Starts the Service Order Actual Labor Costs (tssoc2131m000) session.

Service Order Actual Other Costs

Starts the Service Order Actual Other Costs (tssoc2141m000) session.

Required Skills

Starts the Required Skills by Activity (tstdm2111m000) session. You can view this option, only if the Skill checkbox is selected in General Service Parameters (tsmdm0100m000) session.