The code of the service order for which the actual material costs are listed.
Service Order Actual Material Costs (tssoc2121m000)Use this session to create, view, and maintain the actual material costs of a service order. You can only add or maintain cost lines in this session if the service order status is Released. Note This session can also be viewed as a satellite session in the Service Order (tssoc2100m100) session. To view this session, the Actual Materials check box must be selected in the Service Order group box, in the Service User Profiles (tsmdm1150m000) session. This session can also be viewed as a satellite session in the Service Order Activity (tssoc2110m100) session. To view this session, the Actual Materials check box must be selected in the Service Order Activity group box in the Service User Profiles (tsmdm1150m000) session. Note Infor LN copies cost lines added to the Service Order Estimated Material Costs (tssoc2120m000) session to the Service Order Actual Material Costs session. Note When you use the reference activities, Infor LN copies the material required data to service order. Integration with Infor LN Quality Infor LN allows you to create non-conformance reports for service objects, using the Create Non-Conformance Report option on the Action menu. The Non-Conformance Reports (qmncm1100m000) session is invoked, wherein you can create the report for the service object. Infor LN allows you to link non-conformance reports for service objects, using the Link Non-Conformance Report option on the Action menu. The Non-Conformance Reports (qmncm1100m000) session is invoked, wherein you can select the report to be linked to the service object. You can use the Unlink Non-Conformance Report option on the Action menu to unlink the Non-Conformance report. The Related Orders - Non-Conformance Reports (tsmdm4500m100) session is invoked, wherein you can select the report to be unlinked. Note
Service Order The code of the service order for which the actual material costs are listed. Description If the service order is created for an external customer, this field displays the name of the sold-to business partner. If the service order is created for an internal business partner, this field displays the description of the service department that carries out the service order. Service Order Status The service order's current status. Line The number used to distinguish the cost line from the other cost lines listed in this session. Activity Line Number If the cost line is specified for one of the service order's activities, in this field, you can specify the activity's line number. Item The code of the item required for the service order. Note
Serial Number The serial number of the item required for the service order. Note Infor LN allows the 'warehouse issue' of the customer owned serialized item only if:
Delivery Type The method by which the required materials are delivered. Allowed values Availability Inventory Check Status The result of the Material Availability check. Allowed values ATP Inventory Available Indicates if the inventory is available in the specified Warehouse, calculated by the ATP check. Available Date Latest ATP Date for the material line belonging to the order. Checked On Date Latest ATP Check On Date for the material line belonging to the order. Planned Inventory Available Indicates if the material is available, calculated by the Planned Inventory Check. Available Date Latest Planned Available Date for the material line belonging to the order. Checked On Date Latest Planned Check On Date for the material line belonging to the order. On Hand Inventory Available Indicates if the inventory for the material line belonging to the order is available, calculated by the On Hand inventory check. Checked On Date Latest On Hand Check On Date for the material line belonging to the order. Allocation and Hard Pegging Type The allocation and hard pegging type. Infor LN allocates the inventory for a specific demand. Infor LN uses the item specifications to match the demand and supply of inventory. Note Allocation and Hard Pegging is applicable only for the following delivery types:
Select the allocation and hard pegging type for the service order lines. This field can have the following values:
Note The field is available only when you select the Allocation and Hard Pegging check box in the General Service Parameters (tsmdm0100m000) session. Business Partner The name of the business partner. The inventory supply for the service order line must be allocated and/or hard pegged to the sold-to BP. Description The description of the business partner. Business Object Type The type of business object. Example service order. Business Object The identifier of the business object. Example service order number. Business Object Reference The reference to the business object. Example the line number of the service order. Reference A reference code to which the inventory is allocated. Infor LN can use the inventory only for an order with the same reference number. Note The field is enabled only when you set the Allocation and Hard Pegging Type field to one of the following:
Use Unallocated Inventory If this check box is selected, Infor LN Enterprise Planning uses unallocated inventory to match and meet the inventory demand and supply. If this check box is cleared, Infor LN Enterprise Planning does not use unallocated inventory to meet the inventory demand. Note Infor LN matches the inventory demand and supply in the following order of priority:
Business Partner of Inventory The business partner who owns the item in inventory. Note
Warehouse The Warehouse from which the items are allocated and delivered. Description The name of the warehouse from which the Infor LN allocates and delivers the items. Allocated to Quantity The inventory that is allocated in the warehouse as specified in the service order. Allocated to Quantity The inventory that is allocated in the warehouse, measured in inventory unit. Infor LN calculates the quantity based on the unit specified in the Items (tcibd0501m000) session. Note You can select the item's Inventory Unit in the Items (tcibd0501m000) session. Ordered Units The unit in which the inventory specified in the service order is measured. Demand Pegged to Quantity The total quantity of supply orders that is hard pegged and will be received in the Warehouse, expressed in the sales unit. This quantity is hard pegged to the service order cost line. Hard Pegged to Quantity The total quantity of supply orders that is hard pegged and received in the warehouse, measured in the inventory unit. Infor LN calculates the quantity based on the unit specified in the Items (tcibd0501m000) session. Note You can select the item's Inventory Unit in the Items (tcibd0501m000) session. Inventory Units The inventory unit in which the item is measured. Example piece, kilogram, box of 12, or meter. The inventory unit is used as the base unit in conversion of measure between the order unit and the price unit specified on a purchase order or sales order. An inventory unit applies to all item types including item types that cannot be kept in stock. Note You can select the item's Inventory Unit in the Items (tcibd0501m000) session. Unallocated Quantity The inventory of the item available in the warehouse that can be allocated to service order. Unallocated Quantity The inventory of the item available in the warehouse that can be allocated to service order, measured in inventory unit. Infor LN calculates the quantity based on the unit specified in the Items (tcibd0501m000) session. Note You can select the item's Inventory Unit in the Items (tcibd0501m000) session. Mandatory Return The dealer must return the spare parts to the original equipment manufacturer (OEM). You cannot cost the claim line that is linked to this cost line till the spare parts are not returned by the dealer. Ownership The ownership of the service item. Allowed values
Note
Engineering Item Revision If the item required for the service order is being developed, the item's engineering item code is specified in this field. Effectivity Unit A reference number, for example a sales order line or a project deliverable line, that is used to model deviations for a unit effective item. Related Line The cost line number (of the service order) for which the excess material (items) is returned. The non-consumed quantity for a material cost line is the Issued Quantity minus the Actual Quantity In Inventory Unit. Note
Replacement For If the serialized item is a replacement for another serialized item, in this field enter the line number (in the service order) of the serialized item it replaces. Note
Warehouse The warehouse from which the item is delivered. Default value If the cost line's delivery type is:
For internal service, the default value is the warehouse of the service center, if not defined, the warehouse of the item. For external service, the default is the warehouse of the service area, if not defined, the warehouse for the service center. Otherwise, the warehouse of the item. If the cost line's delivery type is:
For internal service no warehouse can be specified. For external service the warehouse of the service area, if not present, the warehouse for the service center. Otherwise, the warehouse of the item. If the cost line's delivery type is:
No warehouse can be specified because warehouse orders have been issued (partially). Note You cannot maintain this field if the ActualQuantity field is filled. Shipping Address The ship-to business partner's address code. Statistical Info Statistical import/export data that is not available as standard information in LN, but which is required on the sales listing or the Intrastat declaration by some of the EU member states. You can add up to 15 data fields to the Intrastat statistical data by defining them as extra Intrastat information set. You can assign the extra Intrastat information sets to warehouse order lines. Cost Component The cost line's cost component. Default value The material cost component selected for the item in the Items - Costing (ticpr0107m000) session. Lot Selection If the cost line's item is a lot item, in this field, you can select the item's delivery conditions. Note You can only maintain this field if all the following conditions are met:
Lot The lot code that is used for material deliveries of the cost line's item (when subject to lot control). Note You can only maintain this field if the Lot Selection field is set to Specific. Required Quantity The quantity of the item that will be delivered. Note If this field is filled, and the delivery type is From Warehouse, From Warehouse in Car, From Warehouse by Transport, To Warehouse, or To Warehouse by Transport, after you save the cost line, the issue procedure in Warehousing is triggered. Subsequent Delivery Quantity The quantity of the item still to be delivered as backorder. Estimated The actual quantity of the material used to implement the service order. Actual Quantity In Inventory Unit The actual quantity expressed in the item's invoice unit. Note You select the item's invoice unit in the Items (tcibd0501m000) session. Planned Delivery Time The date on which the non-used materials are expected back in the warehouse. Note
Return Reason The reason for a material return delivery. Note You can only maintain this field if the following conditions are met:
Coverage Time In case of contract, quotation, or warranty coverages, the date and time from which these coverages apply to the service order. Sales Price The sales price for one of the item's sales unit. Default value The sales price is determined by the value you specify in the Sales Prices Search Method field in the General Service Parameters (tsmdm0100m000) session. Note Infor LN sets this value to zero if the Ownership field is set to Customer Owned. Actual Unit Cost The actual unit cost of an issued item, specified in the Items - Costing (ticpr0107m000) session. Note Infor LN updates this field after the item is issued from Warehousing. Total CostAmount This field displays the total cost amount for the cost line, determined by the equation: actual quantity * unit cost Sales Amounts Repair Warranty If this check box is selected, the cost line is covered by a repair warranty. Default value
Repair Warranty If the service order activity is covered by an repair warranty and the Repair Warranty check box is selected, the sales amount covered by the repair warranty appears in this field. Note If you clear the Repair Warranty check box and save the cost line, this field is set to 0, which skips the repair warranty's coverage of the cost line. Note Infor LN provides 100 percent coverage by default. The user has the option to change the coverage amount. Warranty If this check box is selected, the cost line is covered by an active warranty. Default value
Warranty If the service order activity's item is covered by an active warranty and the Warranty check box is selected, the sales amount covered by the warranty appears here. Default value If an active warranty is valid for the item, Infor LN uses the coverage procedure to determine the amount covered. Note If you clear the Warranty check box and save the cost line, this field is set to 0, which skips the warranty's coverage of the cost line. Contract If this check box is selected, the cost line is covered by an active contract. Default value
Contract The sales amount covered by the service contract. Quotation If this check box is selected, the cost line is covered by a quotation. Quotation If the service order is generated from a service-order quotation to which terms are linked, and the Quotation check box is selected, this field displays the sales amount that is covered by the service-order's quotation. Default value For service orders generated form a service order quotation, Infor LN uses the coverage procedure to determine the amount covered. Note If you clear the Quotation check box and you save the cost line, this field is set to 0, which skips the service-order quotation's coverage of the cost line. Field Change Order If the service order is generated from a field change order (FCO), this field displays the sales amount that is covered by the FCO. Note All costs of service orders generated from an FCO are covered (the invoice amount is zero). To invoice the customer for an FCO generated cost line, enter a negative value in the Sales AmountGoodwill field. Sales AmountGoodwill The amount that is exempted for the customer. This amount cannot be classified by the coverage amounts such as repair warranty, warranty, contract, quotation, or FCO. If negative, Infor LN adds the amount to the Net SalesAmount of the cost line. Note This amount is posted to Financials as other costs. Invoice SalesAmount The cost line's invoiceable sales amount, as determined by the following equation: Total SalesAmount- Warranty - Contract - Quotation - FCO - Other Costs Note
Cost Amounts Repair Warranty The cost amount covered by the repair warranty. Warranty If the activity's item on the service order is covered by an active warranty and the Warranty check box is selected, this field displays the cost amount that is covered by the warranty. Note
Contract If the Installation group on the service order is covered by a service contract and the Contract check box is selected, this field displays the cost amount that is covered by the service contract. Note If you clear the Contract check box and save the cost line, this field is set to 0, which skips the service contract's coverage of the cost line. Quotation If the service order is generated from a service-order quotation to which terms are linked, and the Quotation check box is selected, this field displays the cost amount that is covered by the service-order quotation. Note If you clear the Quotation check box and save the cost line, this field is set to 0 which skips the service order quotation coverage for the cost line. Cost Amount Field Change Orders If the service order is generated from a field change order (FCO), this field displays the cost amount that is covered by the FCO. Cost AmountGoodwill The cost amount that is exempted from invoicing. This amount cannot be covered by the coverage amounts such as warranty, contract, quotation, or FCO. Infor LN calculates this amount using the following equation: Sales Amount Goodwill / Total Sales Amount = Cost Amount Goodwill / Total Cost Amount Note
Invoicing The cost line's invoiceable cost amount, as determined by the following equation: Total CostAmount- Warranty - Contract - Quotation - FCO - Other Costs Note
Tax Classification An attribute of order header and order lines that you can use to define tax exceptions for the transactions. Infor LN retrieves the default tax classification from the invoice-from and invoice-to business partners. Important! You can, for example, use the tax classification to indicate the following:
Tax Classification The description or name of the code. Tax Exemption Certificate The tax exemption certificate number. Tax Exemption Reason The reason why the sold-to business partner or your company is exempt from sales tax. You can link a text to the reason code for a purchase tax exemption for a tax code and country combination in the Tax Exemptions for Purchase (tcmcs1560m000) session. Infor LN prints the text on orders and invoices. You can link several tax exempt reasons, each with a unique text, to a single tax code by country combination. If you use a tax provider, you must define tax exemption reasons. Infor LN prints the exempt reasons on the sales invoices. Discount Percentage The percentage discounted from the value in the cost line's Net SalesAmount. If you enter a value in this field, Infor LN calculates the discount in the sales currency and displays the amount in the Total Discount Amount field. Note
Discount Policy The policy for the discount amount. Allowed values Multilevel Discounts If this check box is selected, multiple discount levels can be used to retrieve discounts. If this check box is cleared, only one discount level is used to retrieve discounts. Total SalesAmount The total sales amount of the cost line. Total CostAmount The total cost amount of the cost line. Total Discount Amount The total discount amount. Discount Amount The discount amount expressed in the sales currency. Note
Discount Origin The origin for the discount amount. Allowed values Note This field is displayed only if the Use Coverage Calculation for Estimates check box is selected in the Service Order Parameters (tssoc0100m000) session. Net SalesAmount The amount that the customer will be invoiced for the cost line. Estimated Cost Line Indicates if the cost line is created in the estimated phase. Print on Invoice The print options for the cost line when the invoice amount is zero. Note
Allowed values Last Transaction Date Actual Cost Line The time at which the cost line's data was last changed. Sales Invoice Document Number The sales invoice. Sales Invoice Transaction Type Type of invoice sent to customer related to field purchase. Sales Invoice Date The date and time of the sales invoice. Sales Invoice Company Financial company of invoice sent to customer related to field purchase. Sales Invoice Posting Date The date on which the cost line’s invoice is posted from the Invoicing module in Invoicing to the General Ledger module in Financials. VAT Based On If this check box is selected, VAT calculation is based on goods or services. Allowed values Note Depending on the option chosen, Infor LN determines the defaults for the tax country and the tax code. TaxCountry The tax country that applies to the cost line. Tax Code The tax code that applies to the cost line. Document Document related to field purchase. Transaction Type Type of invoice sent to customer related to field purchase. Line Line related to field purchase. Sequence This field is filled when the cost line is booked from Finance from the Transactions (tfgld1101m000) session. Use Residual Value If this check box is selected, Infor LN 10.2.1 consider the residual value. Residual Value The value at which the service company prices the item in the inventory. Purchase Amount The currency used to express the cost values. Default value Your company's home currency. Unit The unit in which the quantity is expressed. Customs Value The value used to determine VAT amount during import/export of goods. Sales Price The currency used to express sales values. Default value The service order's currency. Generate Freight Order If this check box is selected, Infor LN sends information to Purchase so that Purchase generates a freight order. This option is available only for delivery types Supplier Direct Delivery and Supplier Direct Return. Note If this check box is cleared, direct delivery of goods occurs without a freight order being generated. Freight Order Present The checkbox is selected when the freight order has been generated for the service order material line. This field is a display field. Route Route defined for the ship-to business partner. Route The description or name of the code. Carrier/LSP The carrier defined for the ship-to business partner that is the organization that provides transport service. Carrier The description or name of the code. Carrier Binding If this check box is selected, Infor LN prevents the load building engine from overwriting the carrier you selected for a given freight order line. Freight Service Level The freight service level enables you to indicate the preferred transportation time for the item listed on the order line. The value is defaulted from the originating order, if defined there. For direct deliveries, the value is taken from the sales order. Freight Service Level The description or name of the code. Actual Delivery Time The actual issue, receipt or load date. Planned Receipt Time Indicates the planned receipt date and time of the goods at the destination. Note If the delivery type is Supplier Direct Delivery, the planned receipt time indicates the date on which the goods are planned to be unloaded at the customer. Note If the delivery type is Supplier Direct Return, the planned receipt time indicates the date on which the goods are planned to be unloaded at the supplier. Note Infor LN sends this date and time to the Purchase module, which in turn sends this information as the Planned Unload Time to Freight Management. This field is currently available for Supplier Direct Delivery and Supplier Direct Return delivery types only. Actual Receipt Time Indicates the actual receipt date and time of the goods at the destination. Note This time is updated by Freight Management and can be used to measure performance by comparing with the Planned Receipt Time. Invoice for Freight Select one of the options to invoice freight cost to the customer. The following options are available:
Freight Amount The calculated freight amount retrieved from a carrier rate book or client rate book in Pricing Control module. Freight Amount Binding If this check box is selected, Infor LN Freight Management cannot modify the freight amount. Generate Freight Order for Returns You can generate a supplier direct return line automatically for a supplier direct delivery, when you complete the order or activity. If this check box is selected, the Generate Freight Order checkbox on the automatically generated Supplier Direct Return line is also selected. Copy Freight Invoicing Information to Direct Return Line If this check box is selected, Infor LN copies the freight invoicing details from the Supplier Direct Delivery line to supplier direct return line. Financial Company Financial company of invoice sent to customer related to field purchase. Service Kit The service kit from which the materials are delivered. This field is enabled if the status of the order or activity is Released or Completed. Note This field can only be filled if the delivery type is From Service Kit. Return unconsumed Items Direct to Supplier You must select the checkbox to indicate if the quantity returned on the Supplier Direct Delivery material line must reach the supplier or reach the service company warehouse. If this check box is selected, a Supplier Direct Return line is created. If the checkbox is deselected, a To Warehouse line is created. The actual warehouse field is enabled to create the To Warehouse line. Note The checkbox is enabled when the actual quantity is less than the issued quantity. Return unconsumed Items to Warehouse If this check box is selected, a material line is created for material that must be returned to the warehouse. Note
Price Origin The origin of the sales price. Note Infor LN sets this field to Not Applicable if the Ownership field is set to Customer Owned. Allowed values Parent Item The item code of the parent service item required for the service order. Serial Number The serial number of the parent serialized item. Position The position number of the child item in the service order. Contract Ignored If this check box is selected, LN indicates that a valid fixed price contract exists for actual material cost line and the contract is unlinked or the price is manually overwritten. Note This is a display field. This field is visible only if the Use Prices in Service Contracts check box is selected in the Contract Management Parameters (tsctm0100m000) session. Motive of Transport A reason code that indicates why transportation takes place, for example, Repair, Sales, Transfer, and so on. Note This field is not applicable if the Delivery Notes checkbox is selected in the Implemented Software Components (tccom0100s000) session. Description The description or name of the code. Delivery Code A reason code that indicates who is to pay for the transportation of the goods.
Lot and Serial Set Starts the Lot and Serial Set (tcibd4111m000) session wherein you can enter lot details when the Lots in Inventory checkbox is cleared, and the Register Lot Issue in Service & Maintenance field is set to Yes, in the Item - Warehousing (whwmd4100s000). You can only view the lot details when the Register Lot Issue in Service & Maintenance field is set to No. The button is enabled only when the item is lot controlled. Note You can enter the lot details till the status of the order is less than Costed. Update Physical Breakdown Starts the Change Physical Breakdown (tscfg2220m000) session. Set Line to Costed Use this option to change the status of the service order cost line to Costed. Print Service Orders Prints the service orders. Generate Serial Number Click to generate a serial number. Configuration Tree Use this option to view the list of Installation groups for a particular Sold-to-BP represented in the graphical form. Calculate Calculates the planned delivery time. Calculate Calculates the planned receipt time. Recalculate Cost Line Price Retrieves the default Sales Price of a cost line defined in the service contract. Transfer to Supplier Claim Transfer the service order actual material cost lines to the Supplier Claim Requests (tscmm1114m000) session. The form command is enabled only if one or more lines is marked and if one of the marked lines is Costed. During the process a message will be given for all the lines that cannot be transferred. Supplier Claim Requests Starts the Supplier Claim Requests (tscmm1114m000) sessions. The form command is enabled only if at least one Supplier Claim Request exist for the Service Order. Process Return Deliveries Generates return delivery lines for the non-consumed material and the repairable items, when the order is released. This option generates the return deliveries for non-consumed Items when the order status is set to Released. The non-consumed quantity for a material cost line is the Issued Quantity minus the Actual Quantity In Inventory Unit. On the return delivery line, the Item-data (Item, Serial and Ownership) is defaulted from the delivery line. The Required Quantity is defaulted with the Non-consumed quantity of the delivery line. The Non-consumed quantity on the delivery line can be modified by adjusting the Actual Quantity In Inventory Unit.
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