Using the Part Maintenance Workbench

The workbench session can only be accessed from the main menu. The satellite sessions and the related options to filter the lines and orders, are displayed based the Part Maintenance Workbench Appearance field setting in the Service User Profiles (tsmdm1150m000) session.

To filter the lines and orders, you can specify the header data such as the Item, the Serial Number, the Sold-to Business Partner, the Service Department, and the Maintenance Sales Order.

You can also use the options that are specific to the part lines and the work orders. These options are based on the status of the lines and orders. When you select an option, the count of the lines and orders, with that status is also displayed.

If you select a part line, only the work orders that are linked to the selected part line are displayed.

You can use the workbench session to process the part lines and the work orders. The modified data is defaulted in the Maintenance Sales Order - Part Maintenance Lines (tsmsc1110m100) and Work Order (tswcs2100m100) sessions respectively.

For the part lines, you can perform actions such as:

For the work order, you can perform actions such as:

As part of the usability enhancement, the status of the lines and orders is displayed in specific colors.