Handling return of maintenance item(s) and non-consumed items in WCS

The maintenance item and the non-consumed material is returned to the warehouse after the work is completed. When the Status of the work order is set to completed in the Work Orders (tswcs2100m000) session, the warehouse orders are created to facilitate the return. These warehouse orders must be logistically and financially processed before the work order can be closed.

Completing the work order

The following logistic transactions are processed during the completion of the work order:

  • A warehouse order is created to receive the maintained item(s) in the warehouse.
  • The non-consumed material is returned to the warehouse.
  • The open reversible warehouse order for material delivery is deleted.
  • In case of an external work order, the related part maintenance line is updated for the Lot, Planned Delivery Time and Maintained Quantity, if item is sent to a location.
  • The revision of serialized item is updated in Configuration Control and Warehousing.
  • The serial, lot information and lot tracking of materials is updated in Warehousing.
Note

For the work order, that has the Initiate Cancelation check box selected in the Work Orders (tswcs2100m000) session and the status is set to complete, the maintained quantity must be zero.

Signing off the work order (activities)

You can set the work order Status to Signed-Off when the administration work is completed. For the repair of products such as ships or aircraft, where safety is an important concern, the Signed-Off Status, is critical . The Signed-Off step ensures satisfactory completion of the related activities.

Closing the work order

You can set the work order Status to Closed when the work order is administratively closed. The following logistic and financial transactions are processed during the closing of the work order:

  • The used tools are returned.
  • The sales value of the serialized item is updated in Configuration Control.
  • The repair costs are registered.
  • The work in progress value for the work order is cleared and moved to the maintenance sales order, if applicable, or booked as internal service costs in Financials.
  • The problem and solution on the part maintenance line of the related maintenance sales order, are updated
  • The initiating work order is updated, if Status of the work order is Canceled.
  • The work order related data in the Locations (tswcs0125m000) session, in Work Control System, is updated.
Note

If the Automatically Close Work Order check box is selected in the Work Order Parameters (tswcs0100m000) session, the work order can be closed after the related warehouse order for the maintained item and non-consumed material is processed.

Transferring the work order

When the items are transferred to other department, LN creates a warehouse order for the receipt of the maintainable item in the warehouse and the Status of the work order is set to Transferred.

Cancelling the work order

You can cancel a work order with Status set to Planned or Released. LN selects the Initiate Cancellation check box in the Work Orders (tswcs2100m000) session, when the process of cancelling the work order is initiated. The receipt warehouse order must be processed before the work order is closed. When closing the work order, the Status is set to Canceled. You can not cancel a work order with status Completed (initiated for cancellation, when actual costs are present) because the processing of the receipt warehouse orders is not yet completed.